Payment Methods
We accept the following secure and convenient payment methods:
1. PayPal
- The widely used online payment method. We are fully PayPal verified so you can always shop with peace of mind. When you place an order with PayPal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
2. Credit Card Via Shopify Payments
- Credit card via Shopify Payments (Visa, MasterCard, American Express, etc.).
- When you pay by credit card, you need to fill in the card number, Name on the card, Expiration date (MM/YY) and Security code (3-digit security code usually found on the back of your card. American Express cards have a 4-digit code located on the front). During the payment period, the bank company will authenticate the customer according to different situations.
3. Apple Pay
4. Google Pay
5. Refund
- The refund will be returned in 7 business days after receiving your returns and verification, please check your account.
- There might be a little delay in your fund return request.
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at Handmadeproms@gmail.com.
- Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. Through our use of SSL encryption technology, all information communicated between you and our website is secured.
6. Customs, taxes and duties
- Your destination country/region may require value-added tax (VAT), other taxes and/or customs fees. Handmadeprom bears all taxes and fees.
Contact Information
Email: Handmadeproms@gmail.com
Phone: +1 (724) 716-1414
Address: Shop 112, Building 7, Yuanjingcheng, Zhangye, Gansu 734034, China